g789 Privacy Policy — Your Data, Your Rights
At g789, protecting the personal information of our players is a core responsibility, not an afterthought. This Privacy Policy explains exactly what data g789 collects from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document alongside our Terms & Conditions before registering your account.
Your personal information is protected by industry-standard encryption and handled strictly in accordance with this Policy and applicable data protection law.
Our Privacy Commitments
Six principles that underpin how g789 handles your personal data
All data transmitted between your device and g789 servers is protected using 256-bit SSL/TLS encryption. Stored data is protected by layered access controls, and databases are never exposed to the public internet.
g789 does not sell, rent, or share your personal data with any third party for marketing purposes. Data is only shared with licensed payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) and where required by law.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days in accordance with applicable data protection obligations.
g789 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect information beyond what is needed for these specific purposes.
This Policy clearly sets out every category of data g789 collects, the legal basis for processing each category, and how long we retain it. We do not use vague or ambiguous language to obscure data practices.
g789 does not retain your personal data indefinitely. Retention periods are tied to the purpose for which data was collected and our regulatory obligations. Data that is no longer required is securely deleted or anonymised.
- 1. Who We Are
- 2. Data We Collect
- 3. How We Collect Data
- 4. Why We Use Your Data
- 5. Legal Basis for Processing
- 6. Sharing Your Data
- 7. Cookies & Tracking
- 8. Data Security
- 9. Data Retention
- 10. Your Rights
- 11. Children's Privacy
- 12. Third-Party Services
- 13. Changes to This Policy
- 14. Contact & Complaints
Who We Are
This Privacy Policy is issued by g789 ("g789," "we," "us," "our"), the operator of the online casino and sports betting platform accessible at g789.cam. g789 operates under an international gaming licence and provides online casino games, sports betting services (including cricket and PSL markets), and related services to players in Pakistan and other eligible territories.
For the purposes of this Privacy Policy, g789 acts as the data controller in respect of personal data collected from players and visitors to the g789 platform. As data controller, g789 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully and in accordance with this Policy.
If you have any questions about this Privacy Policy or how g789 handles your personal data, please contact our support team at the details provided in Section 14 of this Policy.
Data We Collect
g789 collects the following categories of personal data from players and platform visitors. In each case, only data that is necessary for the stated purpose is collected.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC, age verification |
| Contact Data | Email address, mobile number (Pakistani) | Account communications, OTP verification, support |
| Financial Data | JazzCash/EasyPaisa account number, HBL/UBL/Meezan Bank account details, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Platform security, fraud detection, analytics |
| Usage Data | Games played, bets placed, session duration, navigation patterns | Responsible gaming monitoring, platform improvement |
| KYC Documents | CNIC copy, proof of address, payment method verification documents | Identity verification, AML compliance |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opted-in/opted-out status for promotional communications | Sending relevant promotions only to consenting players |
g789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in standard CNIC identity verification.
How We Collect Data
g789 collects personal data through the following channels and mechanisms:
Data you provide directly when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or submitting feedback. This is the primary source of personal data for g789 accounts.
Technical and usage data collected automatically when you access or use the g789 platform, including via cookies, server logs, and analytics tools. This data helps g789 maintain platform security, detect fraud, and improve the user experience.
g789 may receive personal data from third parties in limited circumstances, including:
- Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) — confirming transaction status;
- Identity verification providers — confirming document authenticity during KYC;
- Fraud prevention services — flagging accounts associated with known fraudulent activity.
In all cases, data received from third parties is handled in accordance with this Privacy Policy and the applicable agreements with those third parties.
Why We Use Your Data
g789 uses your personal data for the following specific purposes:
- Account creation and management — setting up and maintaining your g789 player account, enabling login and account security;
- Identity verification (KYC) — confirming your identity and age (21+ requirement) as required by our licensing obligations;
- Payment processing — processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank;
- Fraud prevention and security — detecting and preventing fraudulent activity, money laundering, bonus abuse, and account takeover attempts;
- Responsible gaming — monitoring gameplay patterns to identify potential problem gambling behaviour and administering self-exclusion and limit tools;
- Customer support — responding to your queries, complaints, and support requests through live chat and email;
- Legal and regulatory compliance — meeting our obligations under our gaming licence conditions, anti-money laundering regulations, and any applicable court orders;
- Platform improvement — analysing anonymised usage data to improve game selection, user interface, and overall platform performance;
- Marketing communications — sending promotional offers, bonus notifications, and newsletters, but only to players who have consented to receive such communications.
g789 will never use your personal data for purposes that are incompatible with the purposes listed in this section without first obtaining your explicit consent. If you receive any communication from g789 that you did not expect or consent to, contact our support team immediately.
Legal Basis for Processing
g789 processes personal data only where a valid legal basis exists for doing so. The legal bases on which g789 relies are as follows:
Processing that is necessary to perform the contract between you and g789 — specifically, to operate your account, process payments, and deliver gaming services as described in our Terms & Conditions. Without this processing, g789 cannot provide the platform to you.
Processing that is required to comply with our legal and regulatory obligations, including anti-money laundering (AML) obligations, identity verification requirements under our gaming licence conditions, and compliance with court orders or regulatory investigations.
Processing necessary for g789's legitimate business interests, where those interests are not overridden by your rights. This includes fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics for platform improvement.
Processing based on your freely given, specific, and informed consent — primarily for marketing communications. Where consent is the legal basis, you may withdraw it at any time by contacting g789 support or using the unsubscribe mechanism in marketing emails, without affecting the lawfulness of prior processing.
Sharing Your Data
g789 does not sell, trade, or rent your personal data to any third party. Personal data is shared only in the following strictly defined circumstances:
Your financial data is shared with payment processors including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank solely to process deposit and withdrawal transactions. These providers are bound by their own privacy and data security obligations and are not permitted to use your data for their own marketing purposes.
During KYC verification, your identity documents may be shared with licensed third-party identity verification providers. These providers process your documents solely for verification purposes and are contractually bound to treat the data confidentially.
g789 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law, court order, or our gaming licence conditions. In such cases, g789 discloses only the minimum data required to satisfy the legal obligation.
Where g789 operates as part of a corporate group, personal data may be shared with affiliated entities within that group for the purposes described in Section 4, subject to the same data protection standards as described in this Policy.
All third parties with whom g789 shares personal data are required to implement appropriate technical and organisational measures to protect the data and are prohibited from using it for any purpose beyond the specific purpose for which it was shared.
Cookies & Tracking
g789 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help g789 deliver a functional, secure, and personalised experience.
- Essential cookies — required for the platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
- Analytics cookies — used to collect anonymised data on how players use the platform, including pages visited and features used. This data helps g789 improve the platform experience.
- Preference cookies — store your platform preferences such as language settings and responsible gaming limit configurations.
- Security cookies — used for fraud detection and to identify suspicious login activity.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing certain features of the g789 platform. g789 does not currently use third-party advertising cookies or behavioural tracking cookies for cross-site advertising purposes.
Data Security
g789 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Security measures in place include:
- 256-bit SSL/TLS encryption for all data in transit;
- Encryption of sensitive data fields (including financial data and identity documents) at rest;
- Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
- Regular independent security audits and penetration testing;
- Multi-factor authentication requirements for administrative access to data systems;
- Intrusion detection and real-time security monitoring;
- Segregated storage of player funds and player account data.
While g789 takes all reasonable precautions to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect unauthorised access to your g789 account, contact our support team immediately.
Data Retention
g789 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML regulatory obligations |
| Financial transaction records | 7 years after transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Licensing and AML requirements |
| Gameplay and betting history | 3 years after account closure | Responsible gaming and dispute resolution |
| Support communications | 2 years after last contact | Quality assurance and dispute resolution |
| Technical and security logs | 12 months | Security monitoring and fraud investigation |
| Marketing consent records | Until withdrawal of consent + 1 year | Proof of consent compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
Your Rights
Subject to applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by g789:
- Right of Access — You may request a copy of all personal data g789 holds about you. We will respond within 30 days of receiving a verified request.
- Right to Rectification — You may request correction of any inaccurate or incomplete personal data. For account details, corrections can often be made directly in your account settings.
- Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that deletion may not be possible where g789 has legal or regulatory obligations to retain the data.
- Right to Restrict Processing — You may request that g789 restricts the processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
- Right to Data Portability — You may request a copy of your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
- Right to Object — You may object to processing based on legitimate interests. g789 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent — Where processing is based on consent (primarily marketing communications), you may withdraw consent at any time without affecting prior lawful processing.
To exercise any of these rights, contact g789 support via the details in Section 14. We will verify your identity before processing any data rights request and will respond within 30 days. Some requests may require additional information from you to be processed .
Children's Privacy
g789 does not knowingly collect, process, or retain personal data from any individual under the age of 21. The g789 platform is intended solely for adults aged 21 and above in accordance with our Terms & Conditions and licensing obligations.
Age verification is mandatory at the point of registration and first withdrawal. If g789 becomes aware that personal data has been collected from an individual under 21, that data will be deleted immediately and the account will be permanently closed. Any deposits made by an underage individual will be returned (net of any withdrawals already made) and any winnings will be forfeited.
If you become aware of an individual under 21 using the g789 platform, please report it immediately to our support team so that appropriate action can be taken.
Third-Party Services
The g789 platform may contain links to third-party websites or services, including payment provider portals (JazzCash, EasyPaisa, HBL online banking, UBL online banking, Meezan Bank online banking) and game provider platforms. g789 is not responsible for the privacy practices or content of any third-party websites or services.
When you navigate to a third-party website from the g789 platform, you are subject to that third party's privacy policy and terms of service, not this Privacy Policy. g789 recommends that you review the privacy policy of any third-party website before providing personal data to it.
Payment data provided directly to payment processors (such as your JazzCash PIN or your bank account password) is collected and processed directly by those providers, not by g789. g789 does not have access to your full payment credentials — only transaction confirmation data is shared back to g789 to update your account balance.
Changes to This Policy
g789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. The "Effective" date at the top of this Policy reflects the date of the most recent revision.
Where changes to this Privacy Policy are material and affect how g789 uses or protects your personal data, we will notify registered account holders via email and will display a notice on the platform upon login. You will be asked to review and accept the revised Privacy Policy before continuing to use the platform where the changes materially affect your rights.
If you do not agree to any changes made to this Privacy Policy, you must stop using the g789 platform and may request closure of your account. Continued use of the platform following notification of changes constitutes your acceptance of the revised Privacy Policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how g789 handles your personal data, you may contact our support team through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 through the g789 platform (access via the chat icon in the bottom-right corner)
- Support Centre: Submit a ticket through your account dashboard under "Help & Support"
g789 aims to respond to all privacy-related enquiries within 48 hours and to resolve data rights requests within 30 days of receipt of a verified request. In complex cases, we may require additional time and will notify you accordingly.
If you are not satisfied with how g789 has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your jurisdiction or in the jurisdiction where g789 operates under its gaming licence. g789 will cooperate fully with any data protection authority investigation.
Last Updated: 1 January 2026. This Privacy Policy was last reviewed and updated on this date. The governing version is always the English-language version published at g789.cam/privacy-policy.
Your Privacy Is Protected on g789
Now that you understand how g789 collects, uses, and protects your personal data, you can register with confidence. Enjoy 1,400+ casino games, live PSL betting, and instant PKR withdrawals — all on a platform that puts your privacy first.
21+ Only · Your data is protected by 256-bit SSL encryption · Operated under international gaming licence